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Pre-purchase questions, general enquiries and affiliate matters — email us or use the form below. Account holders: Match-Trade support (support@match-prop.com, or the chat inside the trading platform) is your fastest route.
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support@match-prop.com — or chat inside the trading platform
What can we help with?
Already have an account? For anything about your account, payments, payouts, KYC, trading results or the platform itself, please contact the Match-Trade support team directly: chat inside the trading platform (open prop.verifiedtradercapital.com → chat icon at the bottom of the screen) or email support@match-prop.com. They can see your account and resolve it fastest. This form is for pre-purchase questions and affiliate enquiries.
Pick a topic to jump to the answer, or send us a message below.
We reply to pre-purchase and affiliate enquiries by email. Account, payment and payout matters are handled by Match-Trade support — support@match-prop.com or the chat inside the trading platform.
Risk warning
Trading involves substantial risk of loss and is not appropriate for all investors. Verified Trader Capital Inc is not a registered broker-dealer, investment adviser, or commission merchant. Evaluation accounts are simulated using live market data. Payouts are paid by FX-EDGE V Ltd to traders who meet the eligibility criteria in the Funded Account Terms. Past performance is not indicative of future results. Evaluation fees are non-refundable.
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