Support center

Frequently asked questions

Every question answered — platform, rules, payouts, and more. Read this before you buy a challenge.

Getting Started

Verified Trader Capital is a US-based proprietary trading firm specialising in CFD, Forex, Commodities, and Indexes. We provide evaluation challenges that test your trading skills — if you pass, you receive a funded Performance Account backed by our capital and keep up to 90% of your profits. We were founded by a 26-year trading veteran and built for serious traders across Forex, CFDs, Commodities, and Indexes. Our evaluation accounts are simulated using live market data. Payouts are real cash payments from our operating capital.
Three steps: 1. Choose your account size and pay the one-time evaluation fee. 2. Trade on a simulated account using live Forex, CFD, Commodity, and Index data — hit the profit target while following the 5 rules. 3. Pass, pay the activation fee, complete identity verification, and receive your funded Performance Account. Your first payout is available 14 days after your PA is activated. The entire process takes minutes to start and as long as your trading needs to pass.
 
The evaluation fee is a one-time, non-refundable service fee that gives you access to a simulated trading environment with live Forex, CFD, Commodity, and Index market data for as long as you need to pass. There are no monthly fees, no subscription charges, and no time limits. The fee pays for the platform infrastructure, data feed, and risk management system running your evaluation account. It is not a deposit — it is payment for a skill-assessment service.
Yes. You may run up to 5 evaluation or Performance Accounts simultaneously across different account sizes. All accounts must be operated independently — copying identical trades across accounts simultaneously is prohibited. If our risk system detects coordinated trading across multiple accounts, all accounts may be suspended without payout.
Verified Trader Capital is built for experienced CFD and Forex traders who have a proven edge and want access to more capital than they currently trade with. We are not a trading education service. If you are new to CFD or Forex trading, we strongly recommend building a track record on a free practice account before purchasing a challenge. Our rules are enforced automatically and real-time — there are no exceptions for inexperience.
 

Platform & Setup

We support TradingView — the world's most popular charting and trading platform, powered by Match-Trade infrastructure for institutional-grade CFD & Forex execution.

TradingView — browser-based, works on Mac, Windows, tablet, and mobile. Advanced charting, Pine Script automation, and direct order execution. No installation required.

Your login credentials connect directly through Match-Trade to live Forex, CFD, Commodity, and Index markets.

After purchase, your login credentials arrive by email within 15 minutes. To connect: 1. Open TradingView (tradingview.com) in your browser. 2. Select "Connect Broker" and choose your Match-Trade connection. 3. Enter your username and password. 4. Your evaluation account will load with live Forex, CFD, Commodity, and Index data. Your dashboard will show your real-time profit target, daily loss remaining, and drawdown floor.

✓ Check your dashboard before every trading session — takes 10 seconds, prevents costly mistakes. 
Available instruments include: Forex — majors (EUR/USD, GBP/USD, USD/JPY, AUD/USD and more), minors, and exotics. Commodities — Gold (XAU/USD), Silver (XAG/USD), Crude Oil (WTI & Brent). Indexes — S&P 500 (US500), Nasdaq (US100), Dow Jones (US30), DAX (GER40), FTSE 100 (UK100). CFDs on major global instruments. Lot size limits apply per account size — see the challenge rules page for your specific maximums.
 
Evaluation accounts are simulated using live Forex, CFD, Commodity, and Index market data. Real prices, real spreads, real execution simulation — but no actual positions are placed on the exchange on your behalf. Performance Accounts also begin as simulated accounts. Payouts from Performance Accounts are discretionary real cash payments from Verified Trader Capital's operating capital, funded by evaluation fee revenue.

Challenge Rules

Rule 1 — Profit Target: Reach the profit target for your account size (6% of starting balance).

Rule 2 — Daily Loss Limit: Never lose more than 2% of your starting balance in a single calendar day (midnight–midnight ET). Hitting this limit locks your account for the day — it is not a breach. Losing more than the max drawdown is a breach.

Rule 3 — Max Trailing Drawdown (EOD): Your account balance must never fall below the trailing floor. The floor moves up based on your end-of-day equity only — intraday spikes do not raise it.

Rule 4 — Minimum Trading Days: You must trade on at least 5 separate calendar days before passing.

Rule 5 — Consistency Rule: No single trading day can account for more than 50% of your total profit at the time you request a payout. 

✓ All 5 rules are enforced automatically and in real time by your dashboard. 
No. There is no maximum time limit. You can take as many trading days as you need. The only time constraint is the minimum of 5 trading days — you cannot pass in fewer days regardless of how quickly you reach the profit target. This minimum confirms that your performance represents consistent skill rather than a single lucky trade.
 

Your account is automatically locked the moment a breach is detected — there is no delay. Breaches are final. There are no exceptions for market conditions, platform issues, or personal circumstances (unless there is a verified platform error on our side). Your evaluation fee is not refunded. You can purchase a reset at a discounted rate or buy a new evaluation.

⚠ Do not confuse hitting the daily loss limit (account pauses for the day) with a drawdown breach (account terminated). The first is a safety stop — the second ends your evaluation. 
No single trading day can account for more than 50% of your total profit at the time you request a payout. Example: $100K account, 6% target = $6,000 needed. If you earned $4,000 in one day and $2,000 across other days — that one day = 66% of total profit. You must add more profit from other days before requesting a payout so that best day drops below 50%. Most disciplined traders never trigger this rule. It only catches outlier days that suggest gambling over skill.

Drawdown Explained

Your drawdown floor moves up based on your closing equity at the end of each trading day — not your intraday high. This means if you reach a new intraday high of $53,000 on a $50,000 account but close the day at $51,000, your floor moves up based on the $51,000 close — not the $53,000 intraday spike.

This is the most trader-friendly drawdown model available. It gives you freedom to let intraday trades breathe without worrying that a temporarily profitable position will raise your floor against you.

EOD trailing (us): Floor moves up at market close based on closing equity. Intraday spikes never hurt you.

Intraday trailing (Apex, others): Floor moves up in real time with every new equity high, including unrealized profits. A large open profit that you give back raises your floor mid-session — tightening your buffer even if you end the day flat.

We chose EOD because professional risk management does not punish traders for temporary intraday fluctuations.

Yes — the floor only moves upward, never down. Once your floor reaches the profit target threshold, it stays there. For example on a $50K account with $2,500 max drawdown: if your account grows to $52,500, your floor rises to $50,000. From that point your floor never drops even if your equity drops. The floor locks in your progress permanently each day you close higher.

Trading Style & Rules

Allowed: Day trading, swing trading, scalping, algorithmic trading (EAs/bots), position trading, overnight holds, weekend holds, news trading.

Prohibited:

  • Martingale and grid strategies
  • Latency arbitrage or tick scalping under 5-second intervals
  • Copy trading or signal mirroring across multiple accounts
  • Coordinated group trading (passing services)
  • Any strategy designed to exploit platform errors or data delays
✓ News trading is permitted — we do not restrict trading around economic releases. 

Yes. Overnight and weekend holds are permitted on all account sizes. There are no forced position closures at session end. You are responsible for managing the risk of gap openings on positions held overnight or over the weekend. Your daily loss limit resets at midnight ET each day — open positions that gap against you count toward the new day's daily loss limit.

Yes. Algorithmic trading via TradingView Pine Script strategies and third-party EAs connected through Match-Trade is fully permitted. Your algorithm must follow all 5 challenge rules. Prohibited algorithms include any that use latency arbitrage, scalping under 5 seconds, or strategies that coordinate across multiple accounts. You are responsible for ensuring your algorithm's behavior complies with all rules — automated rule violations are treated the same as manual ones.
 

Funded Accounts

Your dashboard flags your account as passed. You will receive an email with instructions to: 1. Pay the one-time activation fee. 2. Complete KYC identity verification if not already done. 3. Receive your Performance Account credentials within 1–2 business days. Your PA uses TradingView via Match-Trade with the same login flow. Your first payout is available 14 days after your PA is activated, provided you have earned at least 1% profit.
Yes. The daily loss limit, max trailing drawdown (EOD), and consistency rule all apply on your Performance Account exactly as they did during the evaluation. The only differences: there is no profit target to hit (you trade indefinitely), and payouts are available bi-weekly once you meet the minimum requirements. Breaching the drawdown on your PA terminates the account — you would need to purchase a new evaluation.
 
Each Performance Account is eligible for ongoing payout cycles with no hard limit before it is retired. After 6 payouts, you purchase a new evaluation at a discounted reset rate to continue. Traders who demonstrate exceptional consistency across 6 payouts may be considered for our Live Prop Account program — where real capital is deployed behind your trades via API mirror. This is reviewed on a case-by-case basis and is entirely at our discretion.
 

Payouts

Log into your dashboard and click "Request payout." Requirements: (1) 14+ calendar days on your Performance Account. (2) Minimum 1% profit earned. (3) Minimum payout amount: $100. (4) No single day exceeds 50% of total profit (consistency rule). Once submitted, you receive email confirmation within 24 hours and payment within 1–3 business days.
 
Account sizeYour split
$25,00080%
$50,00080%
$100,00085%
$150,00090%
✓ No cap on total earnings. Scaling plan available for consistent traders.
Payouts are sent via ACH bank transfer (US) or cryptocurrency (USDC or Bitcoin). Processing takes 1–3 business days after approval. You will receive a confirmation email when payment is sent. If your payment has not arrived within 3 business days, email payouts@verifiedtradercapital.com with your account ID and we will investigate personally.
 
Yes. Payouts may be denied if: (1) The consistency rule is violated. (2) Prohibited trading strategies are detected. (3) KYC verification is incomplete. (4) The account is under investigation for irregular activity. Every denial comes with a written explanation within 2 business days citing the exact rule, data point, and timestamp. You have the right to request a review by emailing payouts@verifiedtradercapital.com.
 

Scaling Plan

Yes. Traders who demonstrate sustained consistency on their Performance Account are eligible for account size increases and profit split upgrades:

MilestoneAccount boostSplit upgrade
3 months profitable, 10% growth+25%→ 85%
6 months profitable, 20% growth+50%→ 90%
12 months consistentUp to $400K→ 95%

KYC & Identity

Identity verification (KYC) is required before any payout can be processed. This is a legal requirement under US AML (Anti-Money Laundering) regulations. It protects you and protects the firm. Verification is automated and takes under 2 minutes — you need a government-issued ID and a brief selfie. You only do this once per account. Your data is processed securely and never sold to third parties.
 
We accept traders from 150+ countries globally. US traders are fully supported. Traders from sanctioned countries (Russia, Iran, North Korea, Belarus) cannot participate per OFAC regulations — this is enforced automatically at KYC. Traders from India may face additional verification requirements due to RBI/SEBI regulations — contact support before purchasing.
 

Disputes & Support

Step 1: Email payouts@verifiedtradercapital.com or open a ticket in Discord #support. Include your account ID, the issue, and any screenshots. Step 2: Receive a written response within 2 business days with the exact rule, data point, and timestamp. Step 3: If unresolved, request a personal review by the founder. Step 4: If still unresolved, binding arbitration under AAA rules (Wyoming law). Do not file a chargeback before contacting us — this results in immediate account suspension.

⚠ Platform errors that cause an incorrect breach are corrected. Rule violations are not reversed.

Email: support@verifiedtradercapital.com — response within 2 business days.
Discord: #support channel — for platform technical issues.
Payouts: payouts@verifiedtradercapital.com — payout-specific queries.
Founder direct: Tag @founder in Discord for escalations.

Business hours: Monday–Friday 8am–6pm ET. Discord community is active 24/7.