Frequently asked questions
Topics

Getting Started

Platform & Setup
We support TradingView — the world's most popular charting and trading platform, powered by Match-Trade infrastructure for institutional-grade CFD & Forex execution.
TradingView — browser-based, works on Mac, Windows, tablet, and mobile. Advanced charting, Pine Script automation, and direct order execution. No installation required.
Your login credentials connect directly through Match-Trade to live Forex, CFD, Commodity, and Index markets.
After purchase, your login credentials arrive by email within 15 minutes. To connect: 1. Open TradingView (tradingview.com) in your browser. 2. Select "Connect Broker" and choose your Match-Trade connection. 3. Enter your username and password. 4. Your evaluation account will load with live Forex, CFD, Commodity, and Index data. Your dashboard will show your real-time profit target, daily loss remaining, and drawdown floor.

Challenge Rules
Rule 1 — Profit Target: Reach the profit target for your account size (6% of starting balance).
Rule 2 — Daily Loss Limit: Never lose more than 2% of your starting balance in a single calendar day (midnight–midnight ET). Hitting this limit locks your account for the day — it is not a breach. Losing more than the max drawdown is a breach.
Rule 3 — Max Trailing Drawdown (EOD): Your account balance must never fall below the trailing floor. The floor moves up based on your end-of-day equity only — intraday spikes do not raise it.
Rule 4 — Minimum Trading Days: You must trade on at least 5 separate calendar days before passing.
Rule 5 — Consistency Rule: No single trading day can account for more than 50% of your total profit at the time you request a payout.
Your account is automatically locked the moment a breach is detected — there is no delay. Breaches are final. There are no exceptions for market conditions, platform issues, or personal circumstances (unless there is a verified platform error on our side). Your evaluation fee is not refunded. You can purchase a reset at a discounted rate or buy a new evaluation.

Drawdown Explained
Your drawdown floor moves up based on your closing equity at the end of each trading day — not your intraday high. This means if you reach a new intraday high of $53,000 on a $50,000 account but close the day at $51,000, your floor moves up based on the $51,000 close — not the $53,000 intraday spike.
This is the most trader-friendly drawdown model available. It gives you freedom to let intraday trades breathe without worrying that a temporarily profitable position will raise your floor against you.
EOD trailing (us): Floor moves up at market close based on closing equity. Intraday spikes never hurt you.
Intraday trailing (Apex, others): Floor moves up in real time with every new equity high, including unrealized profits. A large open profit that you give back raises your floor mid-session — tightening your buffer even if you end the day flat.
We chose EOD because professional risk management does not punish traders for temporary intraday fluctuations.

Trading Style & Rules
Allowed: Day trading, swing trading, scalping, algorithmic trading (EAs/bots), position trading, overnight holds, weekend holds, news trading.
Prohibited:
- Martingale and grid strategies
- Latency arbitrage or tick scalping under 5-second intervals
- Copy trading or signal mirroring across multiple accounts
- Coordinated group trading (passing services)
- Any strategy designed to exploit platform errors or data delays
Yes. Overnight and weekend holds are permitted on all account sizes. There are no forced position closures at session end. You are responsible for managing the risk of gap openings on positions held overnight or over the weekend. Your daily loss limit resets at midnight ET each day — open positions that gap against you count toward the new day's daily loss limit.

Funded Accounts

Payouts
| Account size | Your split |
|---|---|
| $25,000 | 80% |
| $50,000 | 80% |
| $100,000 | 85% |
| $150,000 | 90% |

Scaling Plan
Yes. Traders who demonstrate sustained consistency on their Performance Account are eligible for account size increases and profit split upgrades:
| Milestone | Account boost | Split upgrade |
|---|---|---|
| 3 months profitable, 10% growth | +25% | → 85% |
| 6 months profitable, 20% growth | +50% | → 90% |
| 12 months consistent | Up to $400K | → 95% |

KYC & Identity

Disputes & Support
Step 1: Email payouts@verifiedtradercapital.com or open a ticket in Discord #support. Include your account ID, the issue, and any screenshots. Step 2: Receive a written response within 2 business days with the exact rule, data point, and timestamp. Step 3: If unresolved, request a personal review by the founder. Step 4: If still unresolved, binding arbitration under AAA rules (Wyoming law). Do not file a chargeback before contacting us — this results in immediate account suspension.
Email: support@verifiedtradercapital.com — response within 2 business days.
Discord: #support channel — for platform technical issues.
Payouts: payouts@verifiedtradercapital.com — payout-specific queries.
Founder direct: Tag @founder in Discord for escalations.
Business hours: Monday–Friday 8am–6pm ET. Discord community is active 24/7.